“AI Talk Training” Evolves into “AI Plus Talk” with New “AI Interview” Function

Plus Alpha Consulting Co., Ltd. (Headquarters: Minato-ku, Tokyo; President & CEO: Katsuya Mimitsuka; Securities Code: 4071) has launched a new 'AI Interview' function within its generative AI-powered platform 'AI Talk Training', which simulates realistic personas for practical response training. With this enhancement, the service has been rebranded as 'AI Plus Talk', evolving into a comprehensive dialogue platform that supports both training and interview assistance.

The newly introduced 'AI Interview' function enables employees to reflect on their thoughts and challenges through one-on-one conversations with AI in scenarios such as personnel interviews, 1-on-1 meetings, performance reviews, and career development discussions. As a result, 'AI Plus Talk' now supports not only traditional response training but also post-work reflection, pre-meeting preparation, and follow-up reviews—all within a single platform.

Background of the Upgrade

'AI Talk Training' has long served as a practical training tool for various business scenarios—including personnel interviews, recruitment interviews, sales negotiations, and customer service at call centers—helping numerous companies improve their communication capabilities.

However, as adoption grew, organizational challenges emerged: '1-on-1 meetings became mere progress reports' and 'daily reports became formalistic, obscuring actual on-site conditions.'

To address these issues, this upgrade introduces the 'AI Interview' function, where AI directly engages employees in dialogue to reflect on work experiences and deeply explore challenges.

This enables employees to safely reflect on their work and articulate insights and issues in a psychologically safe environment. These insights can then be leveraged for organizational management and talent development. Reflecting this functional evolution, the service has been rebranded as 'AI Plus Talk'—a dialogue platform that not only supports training but also accumulates and utilizes organizational knowledge through conversation.

Key New Features and Benefits of 'AI Plus Talk'

1. The new 'AI Interview' function uses AI’s continuous probing questions to draw out employee insights and challenges across diverse interview scenarios

AI engages employees in 1-on-1 dialogue, asking follow-up questions based on responses to deeply explore work conditions and thought processes. Traditional interviews often involve psychological barriers to openly discussing performance or career aspirations with supervisors. AI dialogue lowers these barriers, enabling employees to naturally articulate insights and concerns.

The platform supports a wide range of scenarios—including 1-on-1 meetings, career development interviews, performance feedback sessions, and goal-setting discussions—promoting employee introspection and enabling higher-quality conversations.

【1-on-1 Meetings】

Starting with 'What went well or poorly this week,' AI probes into underlying causes and contexts, transforming simple progress updates into deeper reflections on actions and thinking. Managers can then use these insights to focus discussions on core issues.

【Career Development Interviews】

By repeatedly asking about success experiences and daily behavior patterns, AI helps employees recognize strengths and values they previously couldn’t articulate. Employees may realize that what they considered 'ordinary' is actually a key strength (refer to diagram).

【Performance Feedback Interviews】

AI carefully explores employees’ reactions to evaluation results and gaps between self-assessment and official ratings, allowing them to safely express feelings of agreement or confusion. Managers can then design more constructive feedback sessions based on these insights.

【Goal-Setting Interviews】

AI identifies the underlying motivations, barriers, and anxieties related to goals, supporting goal-setting that goes beyond formalities—helping employees set goals they genuinely want to achieve. All extracted content is automatically summarized and recorded for use in future interviews or 1-on-1 meetings with supervisors.

2. Continuous dialogue based on past interview history and data from 'Talent Palette'

Leveraging accumulated past interview records, AI supports ongoing reflection by asking questions like, 'How has the issue you raised last time progressed?'

Integration with the talent management system 'Talent Palette' allows AI to reference personal missions, KPIs, and other data in advance, enabling goal-oriented conversations.

Interview results are recorded and stored within 'AI Plus Talk' for employee and managerial review, and can also be centrally managed within 'Talent Palette' as personal history. This enables managers to understand their team members’ situations in advance, improving the quality of 1-on-1 meetings.

3. Utilizing AI dialogue data for on-site insight and organizational analysis

Text data from AI conversations can be used as work reports and reflection records.

Sales staff, store employees, and on-site workers can create daily reports through AI dialogue.

Instead of manual text input, simply answering AI’s questions organizes reporting content—reducing input burden while accumulating detailed information on actions, insights, and challenges.

Integration with the customer insight platform 'Visualization Engine' enables trend analysis of frontline voices (Voice of Customer/VoC and Voice of Employee/VoE) extracted by AI, visualizing challenges and success patterns and informing strategic planning. Accumulated dialogue data can also support management in understanding on-site conditions and analyzing organizational-wide issues.

'AI Plus Talk' has evolved beyond a mere training tool into a platform that extracts high-quality employee insights and transforms them into actionable data.

Moving forward, the company will continue to support corporate organizational strengthening and performance improvement through generative AI and big data utilization.

<Next-Generation Training Solution “AI Plus Talk”>

AI Plus Talk (https://www.pa-consul.co.jp/ai-plustalk) is a next-generation training solution that uses real conversation histories and internal company data to enable generative AI to simulate realistic personas—such as customers, negotiation partners, or job candidates—for practical response training.

Through voice-based role-playing, generative AI provides immediate, objective evaluations and specific improvement advice, enabling safe, repeated practice of realistic simulated conversations in near-field conditions.

The platform supports various business dialogue scenarios—including call center responses, sales negotiations, and recruitment interviews—helping organizations strengthen communication skills and improve performance.

<About Plus Alpha Consulting Co., Ltd.>

Plus Alpha Consulting Co., Ltd. (https://www.pa-consul.co.jp/) is a 'visualization platform company' that continuously creates value from all forms of information. Since its founding in 2006, the company has leveraged big data—including customer feedback, customer/purchase data, and HR information—to help businesses visualize insights and drive performance.