What percentage of invoices does PCA Corp's survey reveal are still handled via paper or PDF in the wholesale sector?

PCA Corp's survey reveals that approximately 70% of invoices in the wholesale sector are still handled via paper or PDF.

According to PCA Corp's survey, what percentage of companies cite 'revising business processes' as a barrier to digitization?

37.0% of companies cite 'revising business processes' as the top barrier to digitization according to PCA Corp's survey.

How many sectors were included in PCA Corp's survey on sales and purchase management?

Three sectors—wholesale, manufacturing, and construction—were included in PCA Corp's survey on sales and purchase management.

What is the name of the company that conducted the survey on invoice handling and digitization in 2023?

PCA Corp conducted the survey on invoice handling and digitization in the wholesale, manufacturing, and construction sectors.

What technology do companies most demand for inventory management according to PCA Corp's 2023 survey findings?

According to PCA Corp's 2023 survey, companies show strong demand for AI integration in inventory management.

[Survey on Sales and Purchase Management] ~70% of Invoices are Paper or PDF, Digitization Under 20%. 'Revising Business Processes' is the Top Barrier to Paperless at 37.0%

Published May 19, 2026 8:00 PM ・ Updated Jun 14, 2026 3:20 PM ・ 3 min read ・ Source: PR TIMES

A survey by PCA Corp reveals that approximately 70% of invoices in the wholesale, manufacturing, and construction sectors are still handled via analog methods. While process revision remains a major hurdle, there is strong demand for AI integration in inventory management and payment collection.

PCA Corporation (President: Fumiaki Sato; Headquarters: Chiyoda-ku, Tokyo) has conducted a survey on 100 professionals responsible for sales and purchase operations in the wholesale, manufacturing, and construction industries.

Key Survey Insights - Invoice Delivery Methods: 36.0% use 'PDF email attachments' and 32.0% use 'Paper mail,' meaning nearly 70% rely on analog or semi-analog processes. Purely electronic delivery services remain underutilized. - Desired Delivery Format: Respondents are split between 'PDF email' (35.0%) and 'Electronic delivery services' (35.0%), indicating a strong desire for full digitization compared to current practices. - Barriers to Going Paperless: The top reason cited was 'Difficulty in revising business processes due to paper-based operations' (37.0%), followed by 'Insufficient IT skills among employees' (30.0%). - Automation Needs: There is a significant demand to automate manual tasks such as 'Order processing via phone or FAX' (32.0%) and 'Reminder calls for unpaid bills' (29.0%). - Expectations for AI: Respondents expressed high hopes for AI in 'Inventory optimization' (48.0%), 'Payment collection support' (39.0%), and 'Enhanced risk management' (33.0%).

PCA aims to address these industry challenges by supporting business process transformation and efficiency through its cloud-based ERP solutions, including 'PCA Arch'.

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Source: PR TIMES
Category: Survey
Organizations: IDEATECH
Products / services: PCA Arch

[Survey on Sales and Purchase Management] ~70% of Invoices are Paper or PDF, Digitization Under 20%. 'Revising Business Processes' is the Top Barrier to Paperless at 37.0%

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