Spoke at Seminar on Strategies for Attracting Digital Nomads and Other New Foreign Residents in Japan's Future Rental Market

Renxa Inc. (headquartered in Toshima-ku, Tokyo; President and CEO: Koji Sakamoto; hereinafter “the Company”) announced that Director Takahiro Kawai participated in the seminar titled “Approaches to Attracting Digital Nomads and Foreign Residents in Japan’s Future Rental Market,” held on Thursday, July 2, 2026, at “El-Osaka” in Chuo-ku, Osaka—following a previous event in Tokyo in May 2026.

The seminar was hosted by DID-GLOBAL Co., Ltd., and co-organized with YUGYO Co., Ltd., The DECK Co., Ltd., and I Think Rent Co., Ltd.

The Tokyo session focused on the latest trends in the foreigner-targeted rental market and growing demand from digital nomads, highlighting new business opportunities such as long-term inbound stays and coliving. The Osaka session built on these market shifts, with speakers offering expert insights into housing and coworking spaces favored by digital nomads, trends in long-term business inbound stays, and practical challenges and solutions for real estate operators welcoming foreign tenants.

Presentation by Director Kawai: Practical Introduction to Multilingual Living Support Services

Director Kawai introduced services for foreign residents developed in collaboration with DID-GLOBAL Co., Ltd.

He highlighted the expanding demand for long-term stays by foreigners, driven by the rise of remote work and diverse workstyles. While approximately 90% of real estate companies have seen an increase in rental contracts with foreign residents over the past three years, only about 20% are actively responding to this demand. Moreover, differences in culture and customs (51.6%) and language barriers (43.1%) remain major on-site challenges (※).

He then explained the practical application of the Company’s services:

【Pre-contract to Move-in】APJ Support Service A service where multilingual foreign staff provide end-to-end support—from property search to move-in—via chat and phone inquiries on the Apartment Japan® website (service launch: October 2025).

【Move-in to Move-out】Multilingual Living Support (Global Support Desk) A multilingual support service via chat and phone addressing daily life issues for non-Japanese-speaking residents, such as equipment malfunctions, garbage disposal, and document translation (service launch: April 2026, for Apartment Japan® users).

Additionally, the Company introduced services that help real estate firms increase ancillary revenue, including life utility setup support (available in 14 languages, with over 250,000 annual guidance cases), electricity contract transfers, and fiber-optic line recommendations.

Director Kawai commented, “It is essential to balance creating a secure living environment for foreign residents with establishing a support system that allows real estate companies to welcome them with confidence.”

※ Source: Renxa Inc. Survey on “Challenges in Rental and Utility Contracts for Foreign Residents in Japan”

Event Highlights and Participant Feedback

The event attracted a wide range of industry professionals, including real estate companies, property owners, accommodation operators, and infrastructure-related businesses, reflecting strong interest in emerging customer segments such as digital nomads and coliving.

Participants showed keen interest in the Company’s practical case studies and multilingual support initiatives. After the seminar, active information exchanges took place among attendees, with diverse opinions shared on on-site challenges in foreigner-friendly rentals and future strategies.

Future Initiatives

Going forward, the Company will continue strengthening its multilingual support services through collaboration with DID-GLOBAL Co., Ltd., while expanding partnerships with property management and rental brokerage firms, companies hiring foreign talent, and accommodation and infrastructure-related businesses.

Viewing the creation of a secure and sustainable living environment for the growing number of foreign residents as a social mission toward achieving a multicultural coexistence society, Renxa will continue to act as a “platform connecting life and business,” expanding its services and contributing to society.

Overview of Host and Co-organizing Companies

Company Name: DID-GLOBAL Co., Ltd. President and CEO: Akiko Kondo Head Office: 2-4-16 Nakanomachi, Chuo-ku, Osaka, Osaka Prefecture Established: August 2012 Company URL: https://did-global.co.jp/

Operated Platform: “Apartment Japan®” https://apartment-japan.com/

※ A digital transformation (DX) rental platform enabling foreigners to complete property search, application, contract, and payment online before arriving in Japan.

Company Name: YUGYO Co., Ltd. Head Office: 8-13 Gion-machi, Hakata-ku, Fukuoka City, Fukuoka Prefecture Established: September 2022 Company URL: https://www.yugyo.work

Company Name: The DECK Co., Ltd. Head Office: 2-1-1 Minamihommachi, Chuo-ku, Osaka City, Osaka Prefecture, 1F Hommachi Southern Building Established: January 2016 Company URL: https://thedeck.jp/

Company Name: I Think Rent Co., Ltd. Head Office: 2-25-5 Kamiohsaki, Shinagawa-ku, Tokyo Established: March 2012 Company URL: https://www.ithinkrent.co.jp/

About Renxa Inc.

Renxa supports individuals by aligning with their unique lifestyles and values, offering comprehensive assistance with essential life utilities such as electricity, gas, water, and internet, as well as fixed-cost reviews including insurance. Through telemarketing and web platforms, the Company delivers a wide range of life-centered services nationwide. For businesses, Renxa leverages its extensive experience and expertise in life infrastructure services to provide BPO support, including customer service and sales agency operations, while promoting co-creation initiatives with partner companies to deliver sustainable growth solutions. As a “platform connecting life and business,” Renxa aims to expand a chain of comfortable services for individuals and society, helping to build a richer and more sustainable future.

Company Name: Renxa Inc. President and CEO: Koji Sakamoto Head Office: 3-13-3 Higashi-Ikebukuro, Toshima-ku, Tokyo Established: April 2017 Company URL: https://renxa.co.jp/

【Inquiries】 [email protected]