Web meeting analysis AI 'MiiTel Meetings', face-to-face conversation analysis AI 'MiiTel RecPod', and business assistant generative AI 'MiiTel Synapse Copilot' provided by RevComm, Inc. have been implemented in a specific sales department at SHIFT Inc. Since the implementation in late August 2025, the company has achieved an approximately 90% reduction in the man-hours required for creating meeting minutes within about two months by mid-October. The implementation resolved issues such as 'it takes about 30 minutes to create minutes for one sales meeting' and 'the mechanism for sharing and utilizing sales content organizationally is insufficient.' SHIFT used this opportunity to visualize best practices, share them within the department, and replicate high-performer sales based on data. This has helped prevent reliance on individual skills while improving team-wide skills and sales quality.

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  • Source: PR TIMES
  • Category: case_study