Overview ROBOT PAYMENT has announced the implementation of its billing and receivables management system, 'Seikyu Kanri Robo,' and its collections infrastructure, 'Saiken Kaishu Robo,' at MiX LLC.

Background and Objectives MiX LLC is transitioning from small-scale installment sales to a full-scale launch of in-house leasing services. The company decided to implement these systems to restructure its workflows in response to the anticipated increase in administrative tasks such as invoicing, payment verification, and collection procedures due to business growth.

Strategic Goals The objective is based on the principle of 'delegating tasks to systems while focusing human effort on direct customer engagement.' By integrating both systems, the company aims to achieve the following:

- **Automated Billing and Verification**: Automating essential tasks for leasing operations, such as invoicing and reconciliation, to establish a stable receivables management infrastructure. - **Systematized Collection Processes**: Delegating routine collection tasks to the system allows staff to prioritize fostering trust and handling personalized customer inquiries. - **Sustainable Operations**: Building a scalable model that maintains the company's commitment to high-quality customer service even as the customer base grows.

About the Systems - **Seikyu Kanri Robo**: A system that covers everything from invoice issuance to payment and receivables management, aiming to reduce operational workload by approximately 80%. - **Saiken Kaishu Robo**: A digital infrastructure that automates typically manual, personalized collection tasks through multi-channel outreach and scenario-based reminders, thereby supporting corporate cash flow.

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  • Source: PR TIMES
  • Category: News