Overview Sankei Shimbun will host an online seminar titled "Real Estate DX 2026: Customer Response Strategy - Field Reform and CX Improvement After Anti-Harassment Legislation" on June 23, 2026, starting at 1:00 PM.

Background and Purpose The real estate industry is currently at a turning point due to the spread of generative AI and the mandatory implementation of anti-harassment (power harassment by customers) measures, leading to challenges such as field exhaustion and turnover. This seminar aims to provide DX strategies to solve these issues.

Speakers - **Keynote Speech: DX Strategy in the Age of Generative AI** - Noriaki Makiguchi, Representative Director, Real Estate Tech Association - Analysis based on the latest market trends in Japan and the U.S. - **Special Lecture: How to Build a Harassment-Resilient Organization** - Atsushi Tani, Representative Director, Japan Claim Response Association - Practical techniques for harassment response and manual creation.

Event Details - **Date and Time**: June 23, 2026 (Tuesday), 13:00–14:50 (Scheduled) - **Capacity**: 500 participants (First come, first served) - **Cost**: Free - **Registration Deadline**: June 23, 2026, by 13:00 - **Registration**: [Official URL](https://sankei.smktg.jp/public/seminar/view/5776)

Organizers and Sponsors - **Organizer**: Sankei Shimbun - **Sponsors**: LINE WORKS Co., Ltd., RightTouch Co., Ltd.

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  • Source: PR TIMES
  • Category: Event