Seminar Info Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Representative: Wataru Konishi) and Goodway Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Joint Representatives: Hiroshi Fujino, Motoyuki Watanabe) have released special interview articles by key persons who will be speaking at "Insurance EXPO 2026," an exhibition-style event to be held for the first time at Otemachi Place Hall & Conference on July 23, 2026 (Thu).

This special interview features a dialogue between Yuji Nakane, Executive Officer of Kampo Life Insurance Co., Ltd., and Takeshi Ukai, Senior Executive Officer of BrainPad Inc., a sponsor company, under the theme of "Key Persons Driving Insurance DX." They passionately discussed the "value of humans" that will be questioned precisely because we are in an era where AI is commonplace, and the future vision that insurance companies should aim for.

Read the Interview Article

Highlights of the Special Interview (Partial Excerpt)

1 AI Agents Will Change the Premise of the Insurance Business

In an era where each individual has their own AI, information asymmetry will be resolved. Mr. Nakane points out, "The more AI becomes widespread, the more the reason for being chosen in the end will be 'people.' The value of supporting customers so they can make decisions with peace of mind, by understanding and being close to their feelings, will actually increase." Mr. Ukai also expressed his expectations for a new business model in the AI era, stating, "Insurance companies can evolve from traditional 'providers of protection' to 'companions' who support the realization of healthy lifestyles and life plans."

2 Data Where "Customer Feelings" Reside Holds True Value

Both gentlemen are focusing on "unstructured data," which has not been fully utilized until now. The true value, including emotions and context, lies within the conversations between sales representatives and customers, and in the notes taken during meetings. This demonstrates a future vision of data utilization that goes beyond mere operational efficiency, transforming tacit knowledge, which has remained within individuals, into the strength of the entire organization using technologies like generative AI.

3 Transformation Begins with "Envisioning the Future"

The essence of DX is not technology itself. Mr. Ukai states, "Transformation will not progress without the desire to realize a certain future," and Mr. Nakane adds, "What cannot be imagined cannot be realized. If we can concretely envision the desired future, both people and organizations will begin to move." They emphasize the importance of the will of people and organizations based on practice and trial-and-error, rather than remaining in the realm of idealism.

Overview of Target Lecture Session (Hall A)

On the day of "Insurance EXPO 2026," both gentlemen will delve deeper into how the future vision discussed in this interview will be disseminated within organizations and translated into actual customer value, focusing on Kampo Life's real-world challenges and trial-and-error processes that go beyond mere idealism.

【Lecture Theme】 Business Transformation with AI and Digital as the "Premise" - Kampo Life's Challenges and Practices

Session Overview: In life insurance companies, the utilization of AI and data has moved beyond the stage of proof-of-concept experiments and is now a critical theme that influences business transformation. This lecture will introduce Kampo Life's initiatives aimed at improving customer experience value and achieving business transformation by reviewing business and operations with AI and digital as the "premise." We will discuss how challenges such as "difficulty in establishing adoption at the site" and "walls of organizational change" encountered while strengthening owned media, introducing SFA/CRM platforms, and developing AI utilization environments have been overcome using agile methodologies and prototyping. Important perspectives for promoting business transformation will be shared.

Speakers: Yuji Nakane, Executive Officer and General Manager, DX Strategy Department, Kampo Life Insurance Co., Ltd.

Takeshi Ukai, Senior Executive Officer, BrainPad Inc.

"Insurance EXPO 2026" Event Overview

Date & Time: July 23, 2026 (Thu) 9:30 AM - 6:30 PM

Venue: Otemachi Place Hall & Conference (2-3-1 Otemachi, Chiyoda-ku, Tokyo)

Organizers: Seminar Info Co., Ltd. / Goodway Co., Ltd.

Sponsors: Financial Data Utilization Promotion Association (FDUA) / Financial IT Association (FITA) / GardTech Community

Admission Fee: Free

Target Audience: Financial institutions (life insurance, non-life insurance, mutual aid, small and short-term insurance, reinsurance, banks, securities firms, insurance agencies, and their respective system subsidiaries/holding companies), SI vendors, consulting firms, startups, and other general companies.

Admission Categories: Lecture Sessions) Financial institutions (pre-registration and screening required)

Exhibition Booth Area) Financial institutions, SI vendors, consulting firms, startups, and other general companies (pre-registration required)

Official Website: https://service.goodway.co.jp/insurance_expo2026

Organizer Overview

【Seminar Info Co., Ltd.】

Establishment Date: August 1, 2005

Location: Kayaba-cho Heiwa Bldg. 4F, 1-8-1 Nihonbashi Kayaba-cho, Chuo-ku, Tokyo

Representative: Wataru Konishi, President and Representative Director

Business Activities: Seminar business, customer acquisition agency business, media business

Homepage: https://seminar-info.jp/

【Goodway Co., Ltd.】

Establishment Date: July 14, 2006

Location: Kayaba-cho Heiwa Bldg. 2F (Reception: 4F), 1-8-1 Nihonbashi Kayaba-cho, Chuo-ku, Tokyo

Representatives: Hiroshi Fujino, Founder and Representative Director / Motoyuki Watanabe, President and CEO, Representative Director

Business Activities: Media promotion business, event business, secretariat operations, human resource development business, human resource introduction business

Homepage: https://goodway.co.jp/

【Contact Information for Inquiries】

Insurance EXPO 2026 Management Office

https://si-forum.jp/contact/insurance_expo2026

FACT BOX

  • Source: PR TIMES
  • Category: Event