German Retailer ROSSMANN Deploys Over 200 GAUSIUM 'Phantas S1' Autonomous Cleaning Robots

GAUSIUM has delivered over 200 units of the autonomous cleaning robot 'Phantas S1' to ROSSMANN, a major German drugstore chain. Following rigorous pilot testing, the robot has been adopted as standard equipment for new stores, and a second phase of deployment is currently underway.

Background and Challenges Founded in 1972, ROSSMANN is one of Europe's leading drugstore chains, with approximately 4,000 stores and 56,200 employees, actively advancing DX in the retail industry. Streamlining store cleaning, ensuring uniform quality, and labor reduction have been long-term management challenges for the company.

Solution: GAUSIUM Phantas S1 - Efficiency: Completes store-wide cleaning in about 1.5 hours, enabling unattended operation after closing. - Standardization: Maintains consistent cleaning quality, reduces administrative workload, and contributes to improved customer satisfaction. - Convenience: Features easy app-based operation and an ergonomic smart handle for smooth switching between automatic and manual modes. - Environmental Adaptability: Automatically adjusts cleaning areas even after store layout changes.

Impact - Automation of cleaning allows store staff to focus on core duties such as customer service. - Stabilized cleaning quality improves operational efficiency and elevates the customer experience. - Cleaning can be performed smoothly even during business hours without disrupting customer flow. - Formally adopted as the standard machine for new stores, with rollout decided on a store-wide scale.

Testimonials Arwed E. Gronsky, Operations Director at ROSSMANN: "The robots delivered clear results immediately after implementation and have become an embodiment of ROSSMANN's progressive corporate culture. I strongly recommend GAUSIUM to all companies aiming for business innovation through technology."

Sebastian Rehse, Store Manager at ROSSMANN's Wülze store: "I had concerns before the implementation, but the operation is very easy and the cleaning quality is excellent. Staff can now concentrate on their core task of serving customers, which aligns with ROSSMANN's brand value."

Future Plans ROSSMANN will further deepen its partnership with GAUSIUM, promoting greater labor reduction and operational efficiency through a second phase of robot deployment, while accelerating innovation in the retail industry.