Splashtop Partners with Misora Connect to Enhance Remote Maintenance Domain

Splashtop Inc. (Headquarters: Chiyoda-ku, Tokyo; President: Mark Lee; hereinafter referred to as Splashtop), provider of the remote access solution "Splashtop," announces its partnership with Misora Connect Inc. (Headquarters: Bunkyo-ku, Tokyo; President: Nobutatsu Morita; Director: Norinori Takahashi; hereinafter referred to as Misora Connect).

Through this partnership, Misora Connect will launch "Splashtop by Misora Connect," a remote access solution for corporations that combines its own communication SIM with Splashtop. This will support the realization of "maintenance without visiting the site" for the operation of equipment installed in remote locations such as nationwide branches, stores, and factories.

Background

Amidst labor shortages and diversifying work styles, the efficient on-site response for maintenance and operation of equipment installed in remote locations, including stores, factories, equipment control PCs, digital signage, AI devices, and edge terminals distributed nationwide, has become a challenge. In the event of a failure, personnel must travel to the site, incurring time and costs. In emergencies, delays in response can lead to business suspension or recovery delays. Furthermore, since maintenance work tends to depend on the experience and knowledge of the personnel, standardization and efficiency of operations are required.

Splashtop supports the efficient and stable operation of on-site equipment scattered in remote locations through its remote access technology, which has achieved the No. 1 market share in Japan for two consecutive years*. With "Splashtop by Misora Connect," which combines Misora Connect's communication services and Splashtop, we provide an environment that allows safe operation from remote locations, contributing to prompt response, operational standardization, and improved efficiency of maintenance work.

About Splashtop by Misora Connect

"Splashtop by Misora Connect" is a remote access solution for corporations that combines Misora Connect's communication SIM with Splashtop. It provides an environment for securely accessing PCs, IoT devices, control terminals, etc., installed in remote locations without relying on individually configured Wi-Fi or VPNs. This enables remote maintenance and operation of stores, factories, digital signage, AI devices, edge terminals, etc., nationwide, contributing to reduced site visits and improved operational efficiency.

Features of Splashtop by Misora Connect

Comfortable Remote Operation with High-Performance Remote Access

High-performance, low-latency connections provide a comfortable user experience, as if operating the terminal directly. It supports 4K streaming, allowing real-time use of high-load applications without data transfer. The higher-tier Enterprise plan also supports smooth 240 FPS rendering.

Enterprise-Class Security

It provides a secure remote access environment with features such as 256-bit encrypted communication, multi-factor authentication, single sign-on, and detailed access control. It also supports various security and compliance standards such as ISO 27001, SOC 2, GDPR, and HIPAA, supporting corporate remote operations.

Flexible Connection Configurations Tailored to Usage Environments

Supports flexible connection configurations according to usage environments and equipment requirements. It can be used for remote access to office PCs, as well as for remote operation of Windows terminals, GUI-equipped devices, factory equipment, and IoT devices, supporting remote maintenance and operational efficiency in a wide range of business scenarios.

Through this partnership, Splashtop will support the establishment of a "maintenance without visiting the site" system that does not rely on on-site visits, contributing to the efficiency of remote maintenance and the reduction of operational burden.

*Source: Fuji Chimera Research Institute: "2024-2025 Communication-Related Marketing Research Handbook" published December 10, 2025 <Remote Access Service 2023-2024 Corporate Share> Market Research Report (https://www.fcr.co.jp/report/253q12.htm)

【Announcement Highlights】

Splashtop Inc. announces partnership with Misora Connect Inc.

"Splashtop," a remote access solution, adopted for "Splashtop by Misora Connect" provided by Misora Connect.

Combines Misora Connect's communication SIM with "Splashtop" to realize a secure remote access environment independent of Wi-Fi/VPN.

Supports safe and comfortable remote operation of PCs, IoT devices, control terminals, equipment control PCs, edge terminals, etc., in remote locations.

Supports solutions for challenges such as the burden of travel during on-site failures, delays in emergency response, and personalization of maintenance operations.

Contributes to the efficiency and standardization of remote maintenance through the establishment of a "maintenance without visiting the site" system.

About Misora Connect Inc.

Representative: President Nobutatsu Morita, Director Norinori Takahashi

Headquarters: Sumitomo Fudosan Iidabashi First Tower, 2-6-1 Koraku, Bunkyo-ku, Tokyo

Business Overview: Provides comprehensive wireless communication services, from corporate and prepaid use to large-capacity communication and low-capacity communication for IoT.

Shareholding Ratio: Soracom: 51%, Marubeni I-DIGIO Holdings: 49%

Website: https://misora-connect.com/

About Splashtop Splashtop is a cloud-native IT platform company that simply enables security and performance for distributed workforces. Based on over 20 years of remote technology experience, it provides easy-to-deploy and operate solutions, supporting secure and productive work from anywhere, on any device, from a single console. In Japan, through its Japanese subsidiary, it has established sales and support systems for domestic customers and provides services tailored to the needs of the Japanese market. It is used by over 30 million users worldwide and meets high security standards such as ISO certification, SOC 2 compliance, and GDPR compliance.

The company is a member of the Microsoft Intelligent Security Association (MISA) and collaborates with Microsoft to help solve challenges in the evolving IT environment. For more information, visit splashtop.com or splashtop.co.jp. We also share the latest information on various social media. Please follow and utilize the official Splashtop accounts. LinkedIn: https://www.linkedin.com/company/splashtop-jp X: @splashtop_japan