Taxi App "S.RIDE®" and "Lost Item Cloud find" Begin Collaboration

S.RIDE Inc. (Headquarters: Minato-ku, Tokyo; President and CEO: Yohei Hashimoto), provider of the taxi app "S.RIDE®", and find Inc. (Headquarters: Minato-ku, Tokyo; President and CEO: Akira Takashima), provider of "Lost Item Cloud find", will commence a collaboration to streamline inquiries regarding lost items when using taxis, starting in Tokyo.

From July 6, 2026 (Mon), users of "S.RIDE" affiliated taxis in Tokyo (※) will be able to inquire about lost items through "find chat" via the "Lost Item Inquiry" option in their ride history within the "S.RIDE" app.

This initiative will reduce the effort required to find the contact information for the taxi company used, enabling smoother searches for lost items starting from the ride history. S.RIDE and find aim to reduce anxiety and hassle after using a taxi, fostering an environment where users can feel more secure when taking taxis.

※ Vehicles affiliated with the Tokyo Hire-Taxi Association are eligible.

Service Overview and Background of Collaboration

Until now, taxi companies affiliated with the Tokyo Hire-Taxi Association have been progressively introducing "Lost Item Cloud find". However, when users lost an item, they had to find the inquiry contact (find chat) of the taxi company they used.

With this collaboration, access to the inquiry contact will be available from the "Lost Item Inquiry" within the "Ride History" of the "S.RIDE" app. Users will be able to seamlessly register and inquire about lost items without the hassle of confirming the contact destination, further enhancing peace of mind when using taxis.

S.RIDE aims to further improve the sense of security when using taxis by providing not only the convenience of completing everything from dispatch to payment and ride history confirmation within the app, but also an environment for smooth inquiries in the event of leaving an item behind in a taxi. find will further accelerate the realization of its vision, "Towards a world where lost items are always found."

Service Start Date July 6, 2026 (Mon)

Target Audience

・"S.RIDE" app users ・Taxis affiliated with "S.RIDE" and the Tokyo Hire-Taxi Association

How to Use 1 Select "Ride History" from the "S.RIDE" app menu. 2 Tap the "Search for lost items with find" button in the details of the relevant ride history. 3 Enter lost item information according to the content of the "find chat" form.

About the Taxi App "S.RIDE (エスライド)"

Taxi App "S.RIDE" https://www.sride.jp/jp/ A taxi app developed using Sony Group's AI and IT technologies.

Service Areas: https://www.sride.jp/jp/area/ Miyagi/Ibaraki/Saitama/Chiba/Tokyo/Kanagawa/Shizuoka/Aichi/Ishikawa/Kyoto/Osaka/Kumamoto Prefectures

Main App Features:

・Taxi dispatch for individuals and corporations (Call Now / Reservation (including airport fixed-rate) / Pre-determined Fare) ・Smooth online payment from the app upon dispatch by pre-registering a credit card. ・S.RIDE WALLET, enabling online payment from in-car tablets even for rides hailed from the street. ・Integration with expense management programs / Electronic receipt issuance via email. Supported Payments: S.RIDE Biz / Visa / Mastercard / JCB / American Express / Diners Club / Apple Pay / CAB CARD Mobile Payment App Downloads: App Store: https://apps.apple.com/jp/app/id1458325928 Google Play: https://apps.apple.com/jp/app/id1458325928

About "Lost Item Cloud find"

"Lost Item Cloud find" is a service that solves the worries and anxieties of lost item owners, such as "It's difficult even to just contact them" and "I can't find it even after searching," through the power of technology. It continuously incorporates cutting-edge technology and is upgraded through collaboration with various services to improve convenience. In addition to lost item management, it provides a one-stop system that covers everything from improving return rates and operational efficiency for administrators to communication with users and coordination with police stations.

By supporting the creation of an environment where lost items, which inevitably occur in places where many people gather such as railway companies, commercial facilities, and theme parks, can be found quickly and efficiently, and by contributing to increased user satisfaction, it builds trust between introducing companies and users, and contributes to building a society where people can live their daily lives with peace of mind.

<Lost Item Cloud find> https://service.finds.co.jp/

【Company Profile】

S.RIDE Inc.

Company Name: S.RIDE Inc.

Representative: President and CEO Yohei Hashimoto

Headquarters Location: Shiodome City Center 5F, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo

Business Content: Provision of the taxi app "S.RIDE" and planning, development, and service provision of dispatch software and systems for taxi operators, etc.

URL: https://www.sride.jp/jp/

find Company Profile

Company Name: find Inc.

Representative: President and CEO Akira Takashima

Headquarters Location: BIZCORE Nishishinbashi 11F, 3-13-3 Nishi-Shimbashi, Minato-ku, Tokyo

Business Content: Lost item DX, management consignment, and reuse business, centered around "Lost Item Cloud find".

Corporate Site: https://www.finds.co.jp/