"Multi-Store Service Management SUMMIT 2026" to be Held in Nagoya on October 21-22 | Featuring Executives and CHROs from Food Service, Retail, and Hotel Industries

STAYMENT, Inc. (Nagoya Headquarters: Nagoya City, Aichi Prefecture, President and CEO: Taihei Onishi, hereinafter "the Company") is pleased to announce that it will hold the "Multi-Store Service Management SUMMIT 2026," a conference for management executives in the multi-store service industry, for two days on October 21 (Wed.) and 22 (Thu.), 2026, in Nagoya City, Aichi Prefecture (Venue: STATION Ai).

HP here: https://tunag-event.jp/multi-store-management-summit2026

Background of the Event

In multi-store and multi-location service industries such as food service, retail, hotels, and tourism, the business environment is undergoing drastic changes, including worsening labor shortages, rising recruitment costs, increasing complexity of store management, and the need to adapt to DX and AI utilization.

Amidst these changes, common challenges faced by executives and HR managers include "management's intentions not reaching the front lines" and "significant disparities in performance and organizational culture between stores."

Through our core business, the engagement platform TUNAG, we have supported multi-store companies and engaged in numerous dialogues with their executives. What we have observed is that while excellent executives grapple with "questions without clear answers," there is an extreme lack of places where they can frankly discuss their concerns with peers.

This conference will feature executives and practitioners active at the forefront of multi-store management, sharing not only success stories but also "real experiences" including trial and error and failures. Furthermore, by incorporating a program where all participants can discuss in table format, we aim to provide a learning opportunity that goes beyond one-way lectures, allowing participants to exchange knowledge with each other and apply it in their daily operations starting the next day.

Event Overview

Name: Multi-Store Service Management SUMMIT 2026

Date and Time: October 21 (Wed.) and 22 (Thu.), 2026

Venue: STATION Ai (1-2-32 Tsurumai, Showa Ward, Nagoya City, Aichi Prefecture)

Organizer: STAYMENT, Inc.

Content:

- Theme Sessions

- Table Discussions

- Lunch Networking Session

- Dinner Networking Session

- Morning Activity

Participation Fee: 80,000 yen (excluding tax)

Target Audience: Executives, CHROs, HR managers, and multi-store general managers in multi-store and multi-location service industries such as food service, retail, hotels, and tourism.

Capacity: 150 people (planned)

Official Website: https://tunag-event.jp/multi-store-management-summit2026

Speakers (Planned)

KISOJI CO., LTD. President and CEO Kosei Nakagawa

Kato Pleasure Group Representative Director and Group Representative Tomoyasu Kato

SUPER SUNSHI CO., LTD. Managing Director Katsuki Mukai

SY FOOD CO., LTD. Representative Director Kumiko Yamamoto

SIKOMELL FOOD TECH CO., LTD. President and CEO / Visiting Associate Professor at iU (Imagine the Future University of Japan) Satoru Kawamoto

ORDER SUIT SADA CO., LTD. President and CEO Noritaka Sada

Oh My Glasses Inc. President and CEO Tadahiro Kiyokawa

SANJI INTERNATIONAL CO., LTD. President and CEO / Visiting Researcher at Yokohama City University Nobunori Suzuki

VERGO MANAGEMENT CO., LTD. Chairman Makoto Motonaka

NOCHIHALE CO., LTD. Representative Director Manabu Sato

Theme Sessions (Planned)

(As of July 2026. Speakers are subject to change. Additional speakers will be announced sequentially.)

Session 1 Engagement

What is the difference between stores with high and low engagement?

What causes the difference in engagement between stores? We will discuss building organizations that achieve results on the front lines, incorporating practical examples.

Session 2 Recruitment and Retention

How companies that stopped "hiring when someone quits" changed their retention rates

Amidst ongoing labor shortages, we will delve into the practices of companies focusing on improving retention rates rather than solely relying on recruitment.

Session 3 AI and Frontline Management

Commonalities between companies where customers become fans and companies where employees become fans

In an era of advancing AI utilization, what are the commonalities of companies that continue to be chosen by both customers and employees? Based on actual initiatives, we will explore their essence.

Session 4 Frontline Data Analytics

How to build an organization that converts data into "management language"

How to leverage frontline data for decision-making. We will introduce practical examples of data utilization in multi-store management.

Session 5 Sustainable Growth of Multi-Location Businesses

How to design an organization where the philosophy reaches even beyond 100 stores

Focusing on the theme of balancing business expansion and organizational culture, we will discuss building organizations that support the sustainable growth of multi-store companies.

and more...

*Speakers will be announced sequentially on the official website as they are confirmed.

Message from the Representative

Taihei Onishi, President and CEO

As we have engaged with the management of over 1,400 companies through TUNAG, we have come to realize something.

It is that executives in charge of multi-store management often harbor questions they cannot discuss with anyone.

Employees quitting. Philosophy not reaching the front lines. Different cultures at different stores. While numbers can be tracked, frontline enthusiasm doesn't increase. These concerns cannot be solved by a single company alone. We believe that there are things that can only be discussed among executives who are facing similar challenges, and that such dialogue leads to new insights and practices.

We hope that the "Multi-Store Service Management SUMMIT 2026" will be a place to jointly consider the future of the multi-store service industry and foster new challenges.

About TUNAG

TUNAG is an integrated platform designed to promote internal communication and information sharing, aiming to improve organizational productivity and reduce employee turnover. As of June 2026, it is used by over 1,400 companies and 1.5 million users.

Unlike traditional engagement measures that often focus on surveys, analysis, and diagnostics, TUNAG is a practice support-oriented product. With features linked to daily actions such as internal SNS, awards, and system operation, it guides the resolution of organizational issues through concrete actions.

Furthermore, its design and UI, which are easily accessible even to non-desk workers, achieve high utilization rates in remote environments and for multi-location companies. TUNAG's significant strength lies in its ability to consistently support not only surveys but also the cultivation of organizational culture, including "connections" and "a cycle of gratitude."

▼ What you can do with TUNAG (partial list)

Company Announcements / WEB Internal Newsletter / President's Message / Thank You Messages / 1on1 / Daily Reports / Internal Points / Employee Profiles & Self-Introductions / Internal Awards / Training & Manuals / Internal Educational Tests / Organizational Diagnosis, etc...

Request for Materials: https://go.tunag.jp/l/900371/2024-10-07/k9gd7

Official Website: https://biz.tunag.jp/

Case Studies: https://biz.tunag.jp/case

About STAYMENT, Inc.

Founded in 2016 with the management philosophy of "Delivering excitement to as many people as possible and spreading happiness," STAYMENT, Inc. subsequently achieved steady business expansion and was listed on the stock exchange in December 2020. The company offers multiple services, including the HR Tech service "TUNAG" and the cloud-based IT asset management and operation log management tool "Watchy."

Company Name: STAYMENT, Inc.

Representative: Taihei Onishi, President and CEO

Tokyo Headquarters: 5F, Banchokojimachi Building, 6-6-2 Kojimachi, Chiyoda-ku, Tokyo

Nagoya Headquarters: 1-14-8 Shimohiroicho, Nakamura Ward, Nagoya City, Aichi Prefecture

Business: TUNAG https://biz.tunag.jp/

Watchy https://watchy.biz/

Founded: August 2016

Number of Employees: 216 (Consolidated regular employees as of the end of March 2026)

Securities Code: 4019

URL: https://stmn.co.jp/