As the powerful Typhoon Bavi approaches Taiwan, strong winds and heavy rains may cause road flooding, landslides, fallen trees, and other hazardous conditions, increasing driving risks. Quan Feng Enterprise announced it has proactively activated its typhoon response mechanism, integrating roadside assistance, customer service centers, and airport transfer services. By leveraging real-time dispatch and digital platforms, the company aims to help the public reduce driving risks during typhoons and ensure road safety.
Based on past typhoon experiences, roadside assistance cases such as vehicle stalling due to water submersion, battery failure, tire damage, and breakdowns significantly increase during heavy rains. To enhance rescue efficiency, Quan Feng has activated its digital dispatch system, integrating real-time weather data with rescue vehicle deployment. Through the 'Quan Feng One-Tap Rescue Platform,' drivers can quickly pinpoint their vehicle’s location, upload accident photos, and submit on-site information, enabling customer service and rescue teams to instantly assess the situation, reduce communication time, and improve response efficiency.
Additionally, the customer service team has increased staffing during the typhoon period, providing 24-hour support to assist drivers with initial safety assessments and rescue arrangements. If individuals encounter emergencies such as vehicle breakdowns, they can call the toll-free hotline 0800-010-010 or use the 'Quan Feng One-Tap Rescue Platform' via smartphone to report incidents.
Beyond roadside assistance, flight disruptions during typhoons may also affect travelers’ itineraries. Quan Feng stated that its airport transfer service has simultaneously activated its typhoon operation protocol, dynamically adjusting vehicle dispatch based on actual flight conditions to assist passengers in reaching the airport smoothly and minimizing weather-related inconveniences.
Quan Feng advises the public to avoid mountainous areas and low-lying flooded roads during typhoons. Non-essential travel should be minimized. If driving is necessary, drivers are encouraged to check wipers, brakes, tires, and lights before departure and stay updated on the latest weather and road conditions. If a vehicle becomes trapped in a flooded area, do not attempt to restart the engine, as this may cause secondary damage. Prioritize personal safety and seek professional assistance.
Facing challenges posed by extreme weather, Quan Feng Enterprise will continue to provide timely and reliable smart mobility services through intelligent dispatch, digital platforms, and 24-hour customer support, helping drivers safely navigate every storm and fulfilling its brand promise of 'Safety, Security, and Trust.'
FACT BOX
- Source: PR Times
- Category: キャンペーン