Prioritizing Food Safety Management, Balancing Health and Taste to Create the Best Employee Benefits

CTBC Financial Holding Company (abbreviated as "CTBC Holding") regards talent as a crucial force driving corporate growth and sustainable development, striving to create a safe working environment for employees while also emphasizing employee welfare. The employee cafeteria located at CTBC Holding's headquarters has recently received the 'Excellent' rating for the third consecutive time from the Taipei City Government Health Bureau's Catering Hygiene Management Grading Evaluation, making it the first financial institution to achieve this distinction. Its food safety and hygiene environment have been officially recognized. Additionally, the dining environment has passed verification under both the 'ISO 22000 Food Safety Management System' and the 'HACCP Food Safety Control System', demonstrating the company's strong commitment to food safety management.

Since 2022, CTBC Holding's employee cafeteria has proactively applied for evaluation by the Taipei City Government Health Bureau, earning the 'Excellent' rating three times in a row. / Provided by CTBC Holding

Given rising public awareness of food safety and increasing numbers of people dining out, the Taipei City Government follows the 'Catering Hygiene Management Grading Evaluation System' established by the Ministry of Health and Welfare's Food and Drug Administration to allow local food service operators to apply for evaluation every two years, ensuring citizens can eat with confidence. To guarantee employee food safety, CTBC Holding began voluntarily applying for evaluations in 2022, continuously improving this welfare initiative through on-site inspections. It is currently the only financial institution to hold the 'Excellent' rating.

The organizing authority commends CTBC Holding's cafeteria environment and management system: a higher-than-industry-average proportion of kitchen staff hold chef licenses; annual food hygiene training hours exceed regulatory requirements; serving areas are clearly zoned and labeled, effectively reducing cross-contamination risks between raw and cooked foods; refrigeration and freezing equipment undergo daily temperature monitoring and ingredient labeling management to ensure food safety; high-temperature dishwashers are used for cleaning and disinfecting tableware, meeting various hygiene standards.

Meanwhile, CTBC Holding's employee cafeteria emphasizes balanced nutrition, adhering to healthy eating principles with diverse dishes and whole foods as the core of menu design. A nutritionist reviews menu content, and daily offerings include Taiwanese, Japanese, and noodle-based main dishes. Once a week, a low-calorie healthy meal is offered, accompanied by desserts, soups, and fruit to enhance meal variety. Additionally, monthly routine inspections of the dining environment are conducted, with pork, chicken, and seafood tested for clenbuterol, sulfonamides, and radiation residue, ensuring food safety from the source.

CTBC Holding also values employee feedback, collecting opinions through satisfaction surveys to improve service quality, promptly reviewing and adjusting menus and services to continuously provide employees with healthier, more diverse, and safer dining experiences.

CTBC Holding maintains high standards for its cafeteria environment and management systems, such as clearly designated serving zones that reduce cross-contamination risks between raw and cooked foods, ensuring food safety. / Provided by CTBC Holding