Sumasapo Launches System Integration with At Home's 'Smart Application' Service

Sumasapo Co., Ltd. (Headquarters: Chuo-ku, Tokyo; President and CEO: Shinzo Oda; Securities Code: 9342; hereinafter "the Company"), a provider of technology-driven services for the real estate rental market, announces the launch of system integration between its tenant support service "Sumasapo Thank You Call" and the online rental application system "Smart Application" provided by At Home Co., Ltd. (Headquarters: Ota-ku, Tokyo; President: Yasufumi Tsurumori; hereinafter "At Home").

Overview of the Integration

Under this integration, applicant information entered into At Home's "Smart Application" will be automatically transferred via API to Sumasapo's "Sumasapo Thank You Call" upon tenant consent.

This eliminates the need for manual data re-entry or transcription from application to utility setup and post-move-in follow-up, enabling centralized data management.

1. Benefits for Property Management Companies

Property managers can automatically delegate tasks such as utility setup guidance and post-move-in check-ins to the "Sumasapo Thank You Call" service. Without increasing operational workload, they can expand value-added services for tenants and create new revenue opportunities.

Additionally, through surveys conducted via "Sumasapo Thank You Call," early feedback on equipment issues or tenant requests during the initial occupancy period is collected and reported back to the management company. This enables prompt responses before issues escalate into complaints, improving both operational efficiency and service quality. *Note: "Sumasapo Thank You Call" is provided free of charge to property management companies.

2. Benefits for Tenants

With a single data entry in the "Smart Application," tenants can smoothly proceed with subsequent utility contract procedures. When contacted by Sumasapo's call center, they no longer need to re-enter personal details such as name and address, significantly reducing the administrative burden associated with moving.

Service Overview

About Sumasapo Thank You Call

On behalf of property management companies, this service conveys appreciation to tenants for their rental application and provides survey support and new-life assistance. It offers one-stop guidance and support for essential utilities (electricity, gas, water, internet, etc.) and conducts post-move-in equipment satisfaction surveys. The service aims to reduce management workload while improving tenant satisfaction and generating additional revenue.

URL: https://www.sumasapo.co.jp/service_callcenter.php

About Smart Application

An online rental application system that enables end-to-end completion of rental applications, acceptance, and screening processes via the web. Applicants fill out a dedicated web form, preventing common handwritten errors such as omissions or illegible handwriting. Real estate agencies can instantly forward received applications to management companies with a single click, and screening requests to rent guarantee companies or short-term insurance providers can also be completed online, accelerating the leasing process.

URL: https://www.athome.co.jp/athome/smart_mskm_lp/

About At Home Co., Ltd.

At Home is a company headquartered in Ota-ku, Tokyo, providing real estate information media and business solutions for the real estate industry.

[Company Overview]

Company Name: At Home Co., Ltd.

Headquarters: 4-34-12 Nishirokugo, Ota-ku, Tokyo

Representative: President Yasufumi Tsurumori

Founded: December 1967

Capital: 100,000,000 JPY

Business Activities: Inter-agency real estate information exchange, consumer-facing real estate information services, real estate business support services

Website: https://www.athome.co.jp/corporate/

About Sumasapo Co., Ltd.

Sumasapo operates under the theme of "supporting smart living," creating new business models and IT-powered services to enhance property value, tenant benefits, and operational efficiency. Through property managers and real estate agents, the company delivers innovative value to a growing number of tenants.

[Company Overview]

Company Name: Sumasapo Co., Ltd.

Headquarters: Nihonbashi Front 1F, 3-6-2 Nihonbashi, Chuo-ku, Tokyo

Representative: President and CEO Shinzo Oda

Founded: April 2012

Capital: 213,707,822 JPY

Business Activities: Provision of multiple solutions for the property management industry and DX promotion using the tenant app "totono"

Website: https://www.sumasapo.co.jp/

Official X Account: https://x.com/SUMASAPO_PR

Official Facebook Account: https://www.facebook.com/sumasapo.co.jp

Official note Account: https://note.com/smsp2023