When is the launch date of the Osaka Business Portal?

It is scheduled for June 5, 2026.

Which solution was adopted for the Osaka Business Portal?

The Digital Adaptation Platform (DAP) 'Techtouch' provided by Techtouch Inc.

Which company built the Osaka Business Portal?

IT FORCE Co., Ltd. constructed the system based on Salesforce and 'Kansa-kun'.

What is the purpose of adopting Techtouch for this portal?

To reduce the administrative burden of healthcare providers applying for inflation/wage subsidies, streamline verification for Osaka Prefecture staff, and minimize inquiry volume.

What were the key factors in choosing Techtouch?

The ability to add guide bubbles without modifying the core system, realization of a manual-free user interface, and scalability for other local government operations.

Osaka Pref. Adopts Techtouch for Its Osaka Operator Portal

Published Jun 5, 2026 10:00 AM ・ Updated Jun 14, 2026 12:06 AM ・ 2 min read ・ Source: PR TIMES

Techtouch announced its digital adoption platform was selected for Osaka Prefecture's new portal launching June 5, 2026. Built by IT FORCE, the system digitalizes subsidy applications for medical institutions.

Techtouch Inc. announced that its digital adoption platform (DAP) 'Techtouch' was adopted for the 'Osaka Operator Portal' launching on June 5, 2026, by Osaka Prefecture. Built by IT FORCE Inc. using Salesforce and 'Kansa-kun,' the portal digitalizes administrative procedures to support wage increases and counter inflation for local medical institutions. Faced with high application volumes and limited staff, the prefecture aimed to reduce administrative burdens. However, the portal contains complex input screens depending on facility types, making user adaptation crucial. Techtouch provides no-code, on-screen interactive guides and tooltips, enabling intuitive operations without system modifications. This prevents input errors, reduces user inquiries, and ensures sustainable operations. IT FORCE, led by President Mitsutaka Kageyama, specializes in public/social welfare DX and Salesforce integration. Techtouch develops DAPs to support IT/AI utilization, serving over 10 million users as of January 2026.

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Source: PR TIMES
Category: business

Osaka Pref. Adopts Techtouch for Its Osaka Operator Portal

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