Terrasky Supports i-style's SFA and Sales Management System Integration, Optimizing Operations from Sales to Billing

Terrasky Inc. (Head Office: Chuo-ku, Tokyo; CEO & President: Hideya Sato; hereinafter Terrasky) has supported i-style Inc. (Head Office: Minato-ku, Tokyo; President: So Endo; hereinafter i-style) in building an integrated platform for their Sales Force Automation (SFA) and sales management systems within their marketing solutions business, utilizing Salesforce. By optimizing business flows for over 10,000 complex advertising product combinations, the project is expected to significantly improve productivity, with an estimated annual reduction of approximately 6,700 hours in operational workload.

Background

i-style, which operates Japan's largest cosmetics and beauty information site, "@cosme," faced challenges due to the expansion of its advertising and marketing support business. These included analog operations resulting from aging existing systems, the personalization of tasks, and duplicate data entry and discrepancies caused by the separation of SFA and sales management systems.

Having already implemented Agentforce Sales (formerly Sales Cloud), the company decided to integrate its sales management system onto the Salesforce platform, which offers flexibility to adapt to rapidly changing markets and business environments, and to overhaul its business processes. i-style selected Terrasky as its development partner, recognizing their extensive experience in Salesforce implementation and their deep pool of talent.

Project Overview

The system was built by translating complex operational procedures into standard Salesforce functions.

Streamlining Complex Business Flows: Thoroughly organized over 10,000 advertising product combinations and business flows, designed to operate simply and accurately on Salesforce.

End-to-End Data Integration: Utilized the cloud data integration service "mitoco X" to link Salesforce with various systems, seamlessly integrating the entire process from ad applications, quote creation, inventory allocation, order acceptance, to sales management.

Furthermore, engineers from Terrasky Technologies participated from the development stage. The knowledge gained was then transferred to maintenance and operations, enabling rapid system modifications and establishing a framework for handling over 60% of system operations in-house.

Operational Efficiency Improvements

Following full-scale operation in October 2025, all processes from web form ad applications to order acceptance and billing management will be integrated within Salesforce, resolving task personalization. As a result, i-style's internal estimates project an annual operational workload reduction of approximately 6,700 hours (equivalent to 3.5 full-time employees), significantly exceeding the initial plan of 4,500 hours.

Additionally, real-time data confirmation from order acceptance to billing within the system has drastically reduced traditional manual checking tasks. In the month following the system upgrade, the accounting department completed its monthly closing procedures at a record-breaking speed, achieving company-wide productivity improvements, including the back office.

Terrasky will continue to support i-style's goal of "creating a world where consumers and brands connect" through the application of the latest technologies, including AI.

About Agentforce Sales

Agentforce Sales is an AI agent that centrally manages all customer-related information and strongly supports sales activities. By standardizing and visualizing sales processes that tend to become personalized, it enables anyone to perform highly productive sales activities and enhances the organization's sales capabilities. https://www.terrasky.co.jp/salescloud/

About mitoco X

mitoco X is a next-generation cloud data integration service designed to organize scattered data within an organization and automate data integration between systems. It allows for the creation of data integration processes between systems freely, utilizing no-code to high-code approaches. https://www.mitoco.net/mitocoX

About Terrasky Inc.

Since its founding in 2006, Terrasky Inc. has been a cloud and AI company that drives customer business success and sustainable growth by consistently implementing advanced technologies. As a Salesforce consulting partner, it supports DX across a wide range of industries, including finance, insurance, healthcare, and services. By combining its cultivated engineering talent and intellectual property with the latest AI technologies, Terrasky aims to drive new market transformations through initiatives such as the next-generation system development model "Terrasky-style AI-Driven Development BLADE" and the MCP-compatible AI agent service "mitoco Buddy."

Location: 16F, Taiyo Seimei Nihonbashi Building, 2-11-2 Nihonbashi, Chuo-ku, Tokyo Established: March 2006 Capital: 1.25689 billion JPY (as of the end of February 2026) Representative: Hideya Sato, CEO & President URL: https://www.terrasky.co.jp/ Stock Code: 3915 (TSE Prime)

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