Shinka to Exhibit at 'Innovation Showcase 2026' Co-hosted by Ricoh Japan and SB C&S

Shinka Inc. (headquartered in Chiyoda-ku, Tokyo; President and CEO: Takahiro Egoshi; hereinafter 'Shinka'), developer and provider of the AI-integrated communication platform 'Kaikura,' will exhibit at the showcase event 'Innovation Showcase 2026 – Pioneering the Era of Transformation with AI and SaaS,' co-hosted by Ricoh Japan Corporation and SB C&S Corporation. The event will be held on Friday, July 17, 2026, at JR Gate Tower Conference in Nagoya, Aichi Prefecture.

This exhibition brings together companies offering cutting-edge solutions in AI, SaaS, and security, supporting corporate digital transformation (DX) through demonstrations and exhibits. Attendees can explore products and services designed to enhance business productivity and optimize information infrastructure.

About the Shinka Booth

At this event, visitors can experience the generative AI capabilities of 'Kaikura' and discover new approaches to customer engagement powered by data from enterprise-customer communications. In anticipation of the October 2026 enforcement of amendments to the 'Comprehensive Promotion of Labor Policies Act,' which will mandate preventive measures against customer harassment (hereinafter 'cus-hara'), Shinka will demonstrate features that support such initiatives—such as centralized management of call recordings and response logs—through live demonstrations.

Recommended For

- Those seeking to centrally manage response histories across multiple channels, including phone, in-person, LINE, and email - Those aiming to transform customer service records from mere documentation into AI-analyzable data assets - Those interested in learning how to apply AI for operational improvement and enhanced service quality

At the booth, attendees can consult on optimal use cases tailored to their business challenges and receive detailed guidance on operations and usability through live demonstrations of generative AI-powered transcription and summarization.

Event Overview

- Date and Time: Friday, July 17, 2026, 10:00–17:30 - Venue: 16F Conference, JR Gate Tower - Booth Number: No. 5 - Admission: Free (pre-registration required) - Attendance: Those planning to attend are requested to register in advance via the provided form. - Organizers: Ricoh Japan Corporation, SB C&S Corporation

Collaboration with SB C&S

Shinka and SB C&S began their partnership with a distribution agency agreement in August 2024 and further strengthened their collaboration by entering a capital and business alliance in March 2026. Deepening their relationship, Shinka will present customer touchpoint DX solutions leveraging AI and SaaS at this co-hosted event.

SB C&S possesses one of Japan’s largest sales networks and has extensive experience in distributing and supporting the adoption of advanced ICT products and services, including cloud and AI technologies. Meanwhile, Shinka leverages its expertise and product strength in customer engagement, cultivated through its communication platform 'Kaikura.'

By combining their respective strengths, both companies aim to support business efficiency and digital transformation, delivering greater value to end-user enterprises and expanding market reach.

About Kaikura

'Kaikura' is an AI-integrated communication platform that centrally manages all customer interactions—including phone calls, face-to-face meetings, emails, SMS, and LINE—on the cloud.

It aggregates and visualizes interaction histories by customer, with generative AI supporting transcription, summarization, and detection of 'complaints and customer harassment' and 'service quality.' By transforming all conversations into real-time data assets, it helps eliminate knowledge silos, reduces frontline workload, and contributes to sustainable corporate growth.

Since launching in August 2014, 'Kaikura' has achieved a 99.7% retention rate and is adopted by over 3,200 companies and 6,400 locations (as of March 2026). It is highly regarded as a platform advancing digital transformation in customer communications.

Service Website: https://kaiwa.cloud/

* 'Kaikura' is a registered trademark of Shinka Inc.

* 'LINE' is a trademark or registered trademark of LY Corporation.

About Shinka Inc.

Shinka Inc. (Tokyo Stock Exchange Growth Market; Stock Code: 149A) is a communication platform company committed to making all business conversations more engaging, guided by the mission 'Make the world more fun with IT.'

[Company Overview]

- Company Name: Shinka Inc. - Representative: President and CEO Takahiro Egoshi - Headquarters: Hirose Building 10F, 3-17 Kanda-Nishikicho, Chiyoda-ku, Tokyo 101-0054 - Founded: January 8, 2014 - Business Activities: Planning, development, and operation of IT-based systems; planning, development, sales, and operation of cloud service products; consulting on IT service utilization - Capital: 400 million yen (as of March 2026) - Employees: 81 (as of March 2026) - Corporate Website: https://www.thinca.co.jp/ - Shinka IR Note: https://note.com/thinca_2025 (publishing information on business strategy and growth potential)