Transforming 'Can I Stay?' Anxiety into 'Certainty': 'IKKEL,' which Visualizes Barrier-Free Information with Nationwide Unified Standards, Receives Governor's Prize at Aichi Service Awards

The barrier-free information disclosure service "IKKEL" has received the "7th Aichi Service Award."

▼Aichi Prefecture Official Announcement https://www.pref.aichi.jp/press-release/service8.html

▼Award Ceremony

▼Review by the Judging Committee Chairman

We highly evaluated and selected this service because it launched a website that allows people with disabilities and the elderly to choose accommodation facilities that suit them, and it is developing services that meet societal needs.

Until now, barrier-free information varied in standards and expressions across facilities, and there was insufficient common criteria for comparison nationwide. As a result, users had no choice but to confirm individually by phone or email, leading to issues such as booking with anxiety or giving up on travel altogether.

If we include stroller users and pregnant women, in addition to the elderly and people with disabilities, the number of people who may experience this issue (people with mobility limitations) is estimated to exceed 45 million. Furthermore, it can be used as an effective information access for current trends such as "inbound tourism" and "multi-generational travel."

Reference: Nippon Foundation Library https://nippon.zaidan.info/seikabutsu/1996/00632/contents/008.htm

IKKEL is an information disclosure service that allows people with disabilities, the elderly, and their families to independently determine in advance whether they can stay at an accommodation facility when choosing one.

View IKKEL https://ikkel.or.jp/