How does the device work?

The device attaches to the shoe and uses vibrations to intuitively guide the user by indicating direction and turns.

Is it available to everyone?

You must present a government-issued disability certificate. It is intended for use with white canes or guide dogs.

Why is it not audio-based?

It avoids using audio, allowing users to remain aware of ambient sounds and conversations, preserving the park experience.

Universal Studios Japan Introduces First-of-its-Kind Navigation Device for Visually Impaired Guests in Japan

Published May 23, 2026 12:43 AM ・ Updated Jun 14, 2026 4:51 PM ・ 4 min read ・ Source: PR TIMES

Universal Studios Japan launched a navigation device rental service for visually impaired guests on May 22, 2026. This domestic first enables guests to navigate using foot vibrations, and a demonstration was held with guide dog users on the launch day.

Overview Universal Studios Japan (USJ) introduced a navigation device rental service for guests with visual impairments starting today, May 22, 2026 (Assistance Dog Day). This is the first time such a service has been offered at a theme park in Japan.

Background and Purpose Guided by the corporate statement, "Awakening people and society through our super-entertaining creativity," the park aims to be a catalyst that helps people and society move forward positively through stimulating entertainment. This new service is part of the park's barrier-free initiatives, designed to ensure that diverse guests can enjoy their park experience with comfort and confidence.

Experience Demonstration and Guest Feedback On the morning of the launch day, four groups of guide dog users and their friends or family members were invited to test the device. Participants expressed high satisfaction, noting: "Since it guides through vibrations under my feet, I could enjoy the park’s sounds and conversations while walking," and "I felt secure knowing I could reach my destination without getting lost."

Mechanism and Details of the Device The device is a thin unit attached to the shoe that works with a smartphone app to provide navigation cues through vibrations, indicating the direction and timing for turns. Because it does not rely solely on audio, it allows guests to remain aware of their surrounding environment and sounds, enabling an intuitive and safe mobility experience.

● Rental Details - Location: Guest Services within the park - Fee: 1,000 yen (tax-free) per day - Notes: A disability certificate is required. The device is designed to be used in conjunction with a white cane or a guide dog.

Promoting Understanding of Assistance Dogs To mark the occasion, the park distributed stickers to raise awareness about assistance dogs. The stickers carry the message: "When you see an assistance dog, please watch over them warmly without petting them or offering food without permission."

Universal Studios Japan continues to strive for a barrier-free park environment through facility upgrades and ongoing crew training.

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Source: PR TIMES
Category: New Product

Universal Studios Japan Introduces First-of-its-Kind Navigation Device for Visually Impaired Guests in Japan

⚡ Key Points

Overview Universal Studios Japan (USJ) introduced a navigation device rental service for guests with visual impairments starting today, May 22, 2026 (Assistance Dog Day). This is the first time such a service has been offered at a theme park in Japan.

Promoting Understanding of Assistance Dogs To mark the occasion, the park distributed stickers to raise awareness about assistance dogs. The stickers carry the message: "When you see an assistance dog, please watch over them warmly without petting them or offering food without permission."

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