Xacti Co., Ltd. (Headquarters: Osaka City, Osaka Prefecture; President and CEO: Masaki Kikukawa), a provider of video DX solutions, will begin offering 'Group Call,' a new feature for its video utilization business platform 'XBP,' as an option from Thursday, June 11, 2026. This feature enables real-time communication while sharing the same video among multiple stakeholders* in different locations, such as field personnel, managers, and specialized technicians, in addition to the conventional one-on-one remote support.
*There are limitations on the number of people who can share video and speak simultaneously. Please contact us for detailed usage conditions.
Development Background and Feature Overview
From 'Remote Support' to 'Multi-Site Collaborative Communication' XBP has been utilized as a remote support tool connecting field sites with offices. Meanwhile, in fields such as facility construction, infrastructure inspection, plant maintenance, and manufacturing sites, there is a growing need to:
Share field video and make decisions among multiple personnel. Facilitate smooth collaboration between multiple remote locations.
The newly added 'Group Call' feature connects field sites, offices, and remote locations via XBP. By allowing multiple stakeholders to converse while sharing the same video, it realizes smooth information sharing and rapid decision-making among multiple locations, including field operations, management departments, and specialized divisions.
*This feature is a paid option for XBP subscribers. For pricing, please click here.
Main Features of the Group Call Function
1. Rapid Situation Assessment and Decision-Making through Video Sharing to Multiple Locations Field users can simultaneously stream site video to up to 4 locations via wearable cameras or smartphones.
Managers and stakeholders participating via web browser can grasp the situation of multiple field sites in real time from a distance, enabling efficient response decisions during equipment abnormalities, progress management of work, and safety confirmation of processes, thereby realizing smooth information sharing and rapid decision-making among field, management, and specialized departments across multiple locations.
2. Efficient Group Calls with PTT (Push to Talk) Method Multiple people can join a pre-created group and conduct voice calls while sharing site video.
The PTT (Push To Talk) method, which allows up to 3 people to speak simultaneously, is adopted to enable smooth communication even in noisy environments. It suppresses overlapping speech while reliably transmitting important instructions and information.
Use Cases
Manufacturing Industry: Minimizing line downtime during equipment abnormalities
When an abnormality occurs in factory equipment, multiple stakeholders, including maintenance personnel, quality control departments, and head office engineers, can confirm the situation in real time through the video from the wearable camera worn by the field staff. This contributes to minimizing line downtime by enabling discussion of cause inference and response policies even from remote locations.
Construction Industry: Streamlining construction management across multiple sites, including subcontractors
In environments where multiple sites such as air conditioning, electrical, and piping work are progressing simultaneously, field staff and subcontractors can collaborate in real time. Construction managers can remotely monitor the progress and safety of multiple sites, and issue instructions or make construction decisions as needed, leading to increased efficiency in on-site response and construction management.
Xacti Co., Ltd. is committed to further promoting DX in fields such as facility construction, infrastructure inspection, manufacturing, and railway-related operations through its video-based solutions. We will continue to listen to our customers' voices and strive to expand XBP's features and provide solutions.
◆ Company Profile ◆
Company Name: Xacti Co., Ltd.
Representative: Masaki Kikukawa, President and CEO
Location: (Tokyo Head Office) JP Tower 14F, 2-7-2 Marunouchi, Chiyoda-ku, Tokyo
(Osaka Head Office) Umeda Sky Building Tower East 30F, 1-1-88 Ooyodanakaka, Kita-ku, Osaka City, Osaka Prefecture
Established: April 2012
Business Activities: Development and sales of digital video solutions, contract development services
Capital: 100 million yen
URL: https://xacti-co.com Keywords:
FACT BOX
- Source: PR TIMES
- Category: New Product
- Products / services: XBP