ZETA Inc. announced that cumulative reviews and Q&A posts on sites using its ZETA VOICE engine exceeded 17 million by April 2026. As the era of 'Agentic Commerce'—where users find products via AI agents—approaches, the importance of User Generated Content (UGC) is surging. These data points provide the 'why' behind AI recommendations, enhancing trust and conversion. ZETA is leveraging this massive UGC asset across its ZETA CX series to empower e-commerce operators with AI-driven decision-making tools.

FACT BOX

  • Source: PR TIMES
  • Category: 業績
  • Organizations: OpenAI
  • Products / services: ZETA VOICE / ZETA RECOMMEND