[Free Online] Solve 2026 Labor Shortage with AI! "Next-Generation AI Chatbot Implementation" Seminar Utilizing Agentforce to be Held on May 15 (Fri) and August 21 (Fri), 2026

Are you struggling with an increasing volume of inquiries and insufficient staff? Do you want to resolve delays in night/holiday responses and inconsistencies in answers from different staff members? Have you implemented a traditional chatbot but are troubled by its inability to handle questions outside its scenarios? "There's a limit to human chat. But I don't know how to effectively delegate to AI" — would you like to solve such challenges together? Frogwell Inc., a Salesforce consulting partner, provides support for implementing AI chatbots utilizing Salesforce's latest AI technology, "Agentforce." This seminar will introduce the concept of "next-generation customer support based on data," which goes beyond mere automated responses, along with actual implementation cases. Please join us! <Seminar Overview> ◆ Seminar Title Agentforce Seminar 2026: AI Chatbot Implementation Seminar ◆ Purpose of the Seminar To support overcoming the challenge of the 2026 labor shortage by automating inquiry responses and evolving into data-driven management decisions! In 2026, operations based on human chat are predicted to reach their limits. On-site burdens are increasing, such as delays in night/holiday responses, inconsistencies in answer accuracy by staff, and manual data entry into CRM. On the other hand, traditional scenario-based bots could not answer unexpected questions, and high maintenance costs were also a challenge. This seminar will introduce concrete processes to fundamentally resolve these issues with Agentforce and a roadmap for starting operations in as little as two months. ◆ Dates May 15, 2026 (Fri) 14:00-15:00 August 21, 2026 (Fri) 14:00-15:00 ◆ Target Audience ・Corporate representatives considering the introduction and utilization of AI chatbots ・Those facing challenges in automating inquiry responses or improving operational efficiency ◆ Seminar Content [Part 1] Why is "AI Chatbot" necessary now? Explaining the market background in 2026 and the difference between traditional bots and AI agents. [Part 2] "Functions" and "Effects" of AI Chatbots Introducing the latest processes of Agentforce, which fully automates everything from inquiry to response and routing. [Part 3] Case Study: Automated Integration of "Inquiries" at a Medical Examination Facility Detailed disclosure of a case study of a medical institution that reduced response time from 15 minutes to 2 minutes per inquiry. Self-resolution rate (Deflection): 45% / Average handling time (AHT): -30% / Customer satisfaction (CSAT): +15pt [Part 4] Introduction of Implementation Roadmap Explaining concrete steps from business diagnosis to data integration, test operation, and effect verification. ◆ Venue Online (Zoom) ◆ Fee Free Apply here! https://frogwell.co.jp/seminar_read/ai-chatbot/ 【Company Profile】 Company Name: Frogwell Inc. Representative: Naoya Kotani Established: May 2010 Location: Akasaka Intercity 10F, 1-11-44 Akasaka, Minato-ku, Tokyo 107-0052 ◆ Business Activities ・System construction for manufacturers and distributors ・Salesforce solution development and implementation support ・Data analysis and consulting ・Medical-related data collection and processing ◆ Affiliated Organizations ・MD-Net Supporting Member ・Japan Cloud Consortium