Asukanet (President: Daikichiro Murakami, Hiroshima, TSE Growth: 2438) and Evolve (CEO: Ryo Yasumatsu, Osaka), a provider of AI solutions, have jointly announced an AI reception solution utilizing the 'Uku Live Stage' aerial display.
This solution realizes an 'AI reception' where users can naturally converse with characters or people floating in mid-air. It is the first commercial solution in Japan※ to combine aerial displays with AI customer service.
※As a commercial solution combining aerial displays and AI customer service. Based on internal research (as of May 2026).
While the adoption of digital signage and kiosks for DX initiatives is increasing, challenges such as usability issues with touch panels and low utilization rates have emerged. Additionally, there is a critical need for efficiency in reception and guidance tasks due to labor shortages.
This solution is designed with user-friendliness and emotional engagement in mind. By combining the high visibility of aerial displays with natural AI interactions, it creates a seamless flow of 'seeing,' 'stopping,' and 'using.' Life-sized AI characters appear in mid-air, allowing users to interact as if a person were standing right in front of them.
Evolve’s technology enables high-precision AI responses optimized for individual facilities, as well as support for multiple languages and local dialects. It is expected to be utilized in various scenarios such as municipal tourist information centers, commercial facilities, museums, and event venues.
Looking ahead, the companies plan to accelerate implementation in tourism DX and smart city sectors.
FACT BOX
- Source: PR TIMES
- Category: New Product